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Senior Enterprise IT Analyst: Infrastructure and Backup Lead
Job summary
A local government support entity is looking for Enterprise Analysts in Norwich to enhance IT services and collaborate on various infrastructure projects. The role involves monitoring the IT core systems, managing backup processes, and providing support in a team-oriented environment. Candidates need strong experience in VMware and Office 365, combined with problem-solving skills, to support organizational goals. Commitment to high service quality and the ability to document processes clearly are essential for success in this role.
Qualifications
- Proven experience in 2nd-Line IT support and looking to take the next step towards 3rd-Line.
- Ability to independently research and resolve issues.
- Strong written, verbal, and interpersonal skills.
Responsibilities
- Monitor and maintain the Council's core infrastructure.
- Manage the backup processes to ensure data availability.
- Lead on and collaborate on infrastructure projects.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.