Store Team Lead - Customer Experience & Operations

Wolverine World Wide Inc.; Greater London; On-site; GBP 20,000 - GBP 28,000; Full time

Job summary

A global retail company in Greater London is seeking a responsible and reliable individual to support the store management team. You will assist with daily operations, including cash-handling and stock control, while exemplifying outstanding customer service. A passion for brand lifestyles and flexibility in working hours are essential for this role. This position is ideal for someone who thrives in a fast-paced retail environment and is ready to create amazing customer experiences.

Qualifications

• Demonstrated retail sales success.
• Experience in a customer-facing role; supervisory experience preferred.
• Flexible schedule to work various shifts, including weekends and holidays.

Responsibilities

• Support the store management team in all operations.
• Act as a role model for customer service.
• Maintain compliance with company policies.
• Oversee stock management and visual merchandising.

Skills

Retail sales success

Customer service

Flexibility and adaptability

Knowledge of brand lifestyles

Education

High School diploma or equivalent

Job description

A global retail company in Greater London is seeking a responsible and reliable individual to support the store management team. You will assist with daily operations, including cash-handling and stock control, while exemplifying outstanding customer service. A passion for brand lifestyles and flexibility in working hours are essential for this role. This position is ideal for someone who thrives in a fast-paced retail environment and is ready to create amazing customer experiences.