Store Team Lead: Elevate Service & Sales

The White Company; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail brand in Greater London is seeking a passionate individual to supervise the team, ensuring exceptional customer service and achieving sales targets. Responsibilities include training staff, managing store presentation, and handling administrative tasks. Employees enjoy benefits like product discounts, increasing holiday days, and a discretionary bonus scheme. Join us to contribute to an inclusive culture and a sustainable future.

Benefits

50% discount on products

23 days holiday, rising to 25

Volunteer Day

Discretionary annual bonus

Benefits discounts platform

Group Personal Pension scheme

Life assurance after probation

Social events throughout the year

Qualifications

• Passionate about supervising a team and providing exceptional customer service.
• Ability to enhance team performance and customer experience.
• Skills in handling customer queries and complaints efficiently.

Responsibilities

• Supervise the team to optimize customer experience.
• Ensure training and development of staff for high performance.
• Manage store presentation including cleanliness and merchandising.
• Perform administrative procedures including cash handling.
• Open and close the store, maintaining security and operations.
• Drive sales and customer service in the absence of senior management.

Job description

A leading retail brand in Greater London is seeking a passionate individual to supervise the team, ensuring exceptional customer service and achieving sales targets. Responsibilities include training staff, managing store presentation, and handling administrative tasks. Employees enjoy benefits like product discounts, increasing holiday days, and a discretionary bonus scheme. Join us to contribute to an inclusive culture and a sustainable future.