Store Team Lead – Customer Experience & Ops

Next plc; United Kingdom; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading UK retail company is seeking enthusiastic individuals for a customer service role. The ideal candidate will communicate effectively, remain calm under pressure, and demonstrate flexibility in a fast-paced environment. Responsibilities include providing outstanding service, assisting customers, and managing stock. This position offers numerous benefits including substantial discounts on products. Candidates must hold the right to work in the UK and be ready to participate in a series of assessments as part of the application process.

Benefits

25% off most products

Discounted health plan options

Apprenticeship opportunities

Sharesave Scheme

Access to discounts from over 3,500 retailers

Qualifications

• Must have a positive attitude and enthusiasm for fast-paced customer service.
• Ability to work in various areas of the store including sales and stock management.
• Readiness to engage and develop oneself professionally.

Responsibilities

• Offer fast and friendly service at all times.
• Share your knowledge about products with customers.
• Work across sales floors, stockrooms, and process deliveries.
• Take control of personal development.

Skills

Great communicator

Friendly and calm under pressure

Flexible and supportive

Job description

A leading UK retail company is seeking enthusiastic individuals for a customer service role. The ideal candidate will communicate effectively, remain calm under pressure, and demonstrate flexibility in a fast-paced environment. Responsibilities include providing outstanding service, assisting customers, and managing stock. This position offers numerous benefits including substantial discounts on products. Candidates must hold the right to work in the UK and be ready to participate in a series of assessments as part of the application process.