Shift Lead: Store Operations & Team Coach

Marks & Spencer Plc; Greater London; On-site; GBP 35,000 - GBP 45,000; Full time

Job summary

A retail leader in Greater London is seeking a Team Support Manager to lead the fill operation and ensure high standards of customer service. Responsibilities include managing team performance, allocating resources effectively, and maintaining store operations. The ideal candidate should possess excellent digital skills and a strong communication ability. This role offers opportunities for career growth and being a part of a dynamic team environment.

Qualifications

• Excellent customer service skills to support store operations.
• Good digital skills and familiarity with relevant systems.
• Strong communication abilities to build rapport with customers and colleagues.

Responsibilities

• Lead the fill operation and manage team performance.
• Allocate resources effectively and ensure operational tasks are completed.
• Support training and recognition of colleagues.

Skills

Customer service support

Digital capability

Communication

Flexibility and adaptability

Job description

A retail leader in Greater London is seeking a Team Support Manager to lead the fill operation and ensure high standards of customer service. Responsibilities include managing team performance, allocating resources effectively, and maintaining store operations. The ideal candidate should possess excellent digital skills and a strong communication ability. This role offers opportunities for career growth and being a part of a dynamic team environment.