Store Operations Leader: People, Performance & Safety

Davies Ltd; Greater London; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A leading retail company in Greater London is seeking an operational leader to manage daily store functions and ensure a safe, compliant environment. Responsibilities include guiding and developing staff, driving customer satisfaction, and monitoring operational performance against KPIs. The ideal candidate must have strong leadership skills and retail experience. Join us to contribute to a supportive culture and enjoy a comprehensive benefits package, including discounts and professional development opportunities.

Benefits

Colleague Discount

Holiday Buy Scheme

Enhanced Family Leave Pay

Private Medical Insurance

Gym Discounts

Qualifications

• Experience in a supervisory role within a retail or service environment.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks effectively.

Responsibilities

• Lead daily operations, ensuring compliance and efficiency.
• Develop and maintain a positive team culture.
• Promote outstanding customer service and satisfaction.
• Ensure health and safety standards are upheld.

Skills

Leadership

Team Collaboration

Customer Service

Safety Compliance

Job description

A leading retail company in Greater London is seeking an operational leader to manage daily store functions and ensure a safe, compliant environment. Responsibilities include guiding and developing staff, driving customer satisfaction, and monitoring operational performance against KPIs. The ideal candidate must have strong leadership skills and retail experience. Join us to contribute to a supportive culture and enjoy a comprehensive benefits package, including discounts and professional development opportunities.