Product Genius: Craft Exceptional Car-Buying Experience

Arnold Clark Group; Aberdeen City; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading automotive company in Aberdeen is seeking a Customer Service Executive, also known as a Product Genius, to enhance customer experiences and support the sales process. You will prepare the showroom, assist customers, and have the opportunity to learn about vehicles. Ideal candidates are confident communicators eager for progression into car sales, with a full UK driving licence. Training will be provided to develop your skills further. Apply today to join a supportive team committed to exceptional service.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Access to a GP 24/7

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Confident communicator who understands that a positive attitude gets great results.
• Willingness to go the extra mile.
• Full UK driving licence required.
• Ability to work both independently and in a team.
• Eager to progress within this role to car sales.

Responsibilities

• Prepare the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the sales department and deliver excellent customer experience.
• Organize and accompany customers on test drives.
• Learn about our vehicles and manufacturers to assist customers.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Willingness to go the extra mile

Full UK driving licence

Team player

Initiative

Eager to progress

Job description

A leading automotive company in Aberdeen is seeking a Customer Service Executive, also known as a Product Genius, to enhance customer experiences and support the sales process. You will prepare the showroom, assist customers, and have the opportunity to learn about vehicles. Ideal candidates are confident communicators eager for progression into car sales, with a full UK driving licence. Training will be provided to develop your skills further. Apply today to join a supportive team committed to exceptional service.