Customer Experience Specialist: Product Genius to Car Sales

Arnold Clark Group; Dundee; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading automotive company in Dundee is seeking Customer Service Executives to enhance the customer experience as Product Geniuses. The role includes preparing the showroom, assisting customers, and supporting sales. Ideal candidates are great communicators eager to learn and progress in car sales. The position offers generous benefits, including a holiday allowance and private healthcare, within a diverse and inclusive workplace.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Out-of-hours GP access

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Confident communicator with a positive attitude.
• Eager to learn and progress into car sales.
• Happy to work both independently and in a team.

Responsibilities

• Prepare the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about products to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communication

Positive attitude

Willingness to go the extra mile

Teamwork

Initiative

Education

Full UK driving licence

Job description

A leading automotive company in Dundee is seeking Customer Service Executives to enhance the customer experience as Product Geniuses. The role includes preparing the showroom, assisting customers, and supporting sales. Ideal candidates are great communicators eager to learn and progress in car sales. The position offers generous benefits, including a holiday allowance and private healthcare, within a diverse and inclusive workplace.