Owner Experience Concierge & Events

Parkdean Resorts UK Limited; Great Yarmouth; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading holiday park organization in Great Yarmouth is seeking a motivated Owner Experience Assistant. In this role, you'll provide exceptional customer service to owners and ensure their needs are met efficiently. The position requires experience in a customer-facing role, preferably in leisure or hospitality, along with strong IT skills. Join a vibrant team and be part of an inclusive culture that values development and well-being.

Benefits

50% discount for personal bookings

30% team member discount on products

Employee Assistance Programme

Training and development opportunities

Qualifications

• Experience within a similar customer facing role, ideally in the leisure or hospitality industry.

Responsibilities

• Providing excellent customer service to our owners.
• Ensure all owner enquiries are answered efficiently.
• Support with owner requests and feedback.
• Keep all administration work up to date.
• Assist in delivering memorable events for owners.

Skills

Customer service

Excellent IT skills

Job description

A leading holiday park organization in Great Yarmouth is seeking a motivated Owner Experience Assistant. In this role, you'll provide exceptional customer service to owners and ensure their needs are met efficiently. The position requires experience in a customer-facing role, preferably in leisure or hospitality, along with strong IT skills. Join a vibrant team and be part of an inclusive culture that values development and well-being.