Holiday Guest Experience Lead & Check-In Pro

Parkdean Resorts UK Limited; New Romney; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading holiday park organization in New Romney is seeking an Owner and Guest Experience Advisor to join their team. This role focuses on ensuring an unforgettable experience for guests and owners, requiring excellent people skills and a positive attitude. The company offers comprehensive training, a range of employee discounts, and a supportive workplace culture. Ideal candidates will be enthusiastic and eager to learn, creating memorable experiences for visitors.

Benefits

50% discount on holidays

30% team member discount on food and drinks

Employee Assistance Programme

Qualifications

• No specific experience required, but must possess a passion for customer service.
• Willingness to learn and adapt in a dynamic environment.

Responsibilities

• Greet owners and guests with a smile.
• Provide information about the park and local attractions.
• Assist with guest requests and feedback.

Skills

People skills

Positive attitude

Communication skills

Job description

A leading holiday park organization in New Romney is seeking an Owner and Guest Experience Advisor to join their team. This role focuses on ensuring an unforgettable experience for guests and owners, requiring excellent people skills and a positive attitude. The company offers comprehensive training, a range of employee discounts, and a supportive workplace culture. Ideal candidates will be enthusiastic and eager to learn, creating memorable experiences for visitors.