Holiday Sales & Guest Experience Lead

Parkdean Resorts UK Limited; Great Yarmouth; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading holiday park organization is seeking an Owner and Guest Experience Advisor in Great Yarmouth. This role requires excellent people skills and a positive attitude, focusing on providing a memorable experience for guests and owners. Responsibilities include greeting guests, providing information about the park and local attractions, assisting with requests, and ensuring smooth operations. No prior experience is necessary, and a supportive training program is provided. The position offers various perks including substantial discounts and career development opportunities.

Benefits

50% discount on holidays

30% discount on food and leisure activities

Employee Assistance Programme

Discounts on external brands

Qualifications

• No prior experience required, but a positive and passionate attitude is essential.
• Ability to assist with guest requests and resolve issues promptly.

Responsibilities

• Greet guests and ensure a smooth check-in experience.
• Provide information on park attractions and services.
• Assist with bookings and admin tasks.

Skills

People skills

Customer service

Problem-solving

Job description

A leading holiday park organization is seeking an Owner and Guest Experience Advisor in Great Yarmouth. This role requires excellent people skills and a positive attitude, focusing on providing a memorable experience for guests and owners. Responsibilities include greeting guests, providing information about the park and local attractions, assisting with requests, and ensuring smooth operations. No prior experience is necessary, and a supportive training program is provided. The position offers various perks including substantial discounts and career development opportunities.