Owner & Guest Experience Lead

Parkdean Resorts UK Limited; Tendring; On-site; GBP 18,000 - GBP 24,000; Full time

Job summary

A leading holiday park organization is hiring an Owner and Guest Experience Advisor in Tendring, England. In this role, you'll be the face of the company, ensuring guests have memorable visits. Responsibilities include guiding check-ins, providing information, assisting with requests, and maintaining bookings. No experience needed, as full training is provided. Benefits include team discounts, wellness support, and opportunities for career development within a vibrant work culture.

Benefits

50% discount on holidays for employees

30% team member discount on amenities

24/7 Employee Assistance Programme

Qualifications

• No prior experience required, training provided.
• Strong interpersonal skills and a positive outlook essential.
• Ability to handle requests and feedback with a friendly demeanor.

Responsibilities

• Greet owners and guests for a friendly check-in.
• Provide information on park activities and local attractions.
• Assist with guest requests and resolve issues promptly.
• Maintain administrative tasks like bookings and filings.
• Help plan and deliver memorable events for guests.

Skills

People skills

Positive attitude

Team spirit

Job description

A leading holiday park organization is hiring an Owner and Guest Experience Advisor in Tendring, England. In this role, you'll be the face of the company, ensuring guests have memorable visits. Responsibilities include guiding check-ins, providing information, assisting with requests, and maintaining bookings. No experience needed, as full training is provided. Benefits include team discounts, wellness support, and opportunities for career development within a vibrant work culture.