Senior Front of House & F&B Services Leader

Valor Hospitality Partners, LLC; Liverpool; On-site; GBP 31,000; Full time

Job summary

A leading hospitality employer in Liverpool is seeking a Senior Guest Services Manager to lead the Reception and F&B teams, ensuring exceptional service. You will be responsible for managing daily operations, recruiting and developing staff, and maintaining high service standards. Ideal candidates will have prior supervisory experience in hospitality and possess strong leadership and problem-solving skills. This role offers a competitive salary and opportunities for career growth.

Qualifications

• Previous supervisory or management experience in hotels.
• A natural leader who inspires and motivates teams.
• Organised and detail-focused.

Responsibilities

• Lead the Reception and F&B teams to deliver exceptional service.
• Oversee daily breakfast and bar operations.
• Recruit and develop a motivated guest-focused team.
• Prepare rotas balancing operational coverage with development opportunities.

Skills

Leadership

Guest service

Time management

Problem-solving

Team motivation

Job description

A leading hospitality employer in Liverpool is seeking a Senior Guest Services Manager to lead the Reception and F&B teams, ensuring exceptional service. You will be responsible for managing daily operations, recruiting and developing staff, and maintaining high service standards. Ideal candidates will have prior supervisory experience in hospitality and possess strong leadership and problem-solving skills. This role offers a competitive salary and opportunities for career growth.