Luxury Concierge – London (5-Star Front Desk)

Four Seasons Hotels Ltd; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading luxury hotel group in London is seeking an exceptional Concierge to join our Front Office team. The role requires experience in a five-star hotel environment and a deep knowledge of London to provide personalized service. You will enhance guest experiences through thoughtful recommendations while maintaining high service standards. Ideal candidates will have excellent English communication skills and be flexible with their working hours. Competitive benefits include career development opportunities and complimentary accommodation at other locations.

Benefits

Highly competitive remuneration package

Complimentary accommodation at other locations

Training and Career Development opportunities

Employee Recognition Programmes

Qualifications

• Proven experience working as a Concierge within a five star luxury hotel environment.
• Current membership of Les Clefs d’Or is required.
• Advanced knowledge of London, including restaurants and cultural events.

Responsibilities

• Respond to a wide range of guest requests.
• Provide personalized recommendations to enhance guest experiences.
• Maintain service standards and values of Four Seasons.

Skills

Proven experience in luxury hotel concierge

Excellent communication skills

Knowledge of London attractions

Fluency in English

Flexible working hours

Job description

A leading luxury hotel group in London is seeking an exceptional Concierge to join our Front Office team. The role requires experience in a five-star hotel environment and a deep knowledge of London to provide personalized service. You will enhance guest experiences through thoughtful recommendations while maintaining high service standards. Ideal candidates will have excellent English communication skills and be flexible with their working hours. Competitive benefits include career development opportunities and complimentary accommodation at other locations.