Motorrad Service Advisor - Elevate Customer Care

BMW; Stevenage; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading automotive retailer in Stevenage is seeking a Motorrad Service Advisor. In this role, you will ensure excellent customer care, act as a liaison between customers and the workshop, and provide advice on services. Applicants need not have prior experience but should possess strong organizational skills and a customer service background. The company offers a comprehensive benefits package and training to support career growth.

Benefits

Enhanced Holiday Entitlement – 33 days incl. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Willingness to learn and progress with training provided.
• Strong customer service background beneficial in a busy environment.
• Excellent organizational and administrative skills required.

Responsibilities

• Provide outstanding customer care and assist customers in the workshop.
• Consult on vehicle servicing and keep customers updated.
• Liaise with technicians about vehicle statuses.

Skills

Organizational skills

Customer service

Attention to detail

Tools

Kerridge

Job description

A leading automotive retailer in Stevenage is seeking a Motorrad Service Advisor. In this role, you will ensure excellent customer care, act as a liaison between customers and the workshop, and provide advice on services. Applicants need not have prior experience but should possess strong organizational skills and a customer service background. The company offers a comprehensive benefits package and training to support career growth.