Senior Service Advisor – Auto Bodyshop

ZIGUP plc; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading mobility services provider in Greater London is seeking an experienced Service Advisor. You will manage customer bookings, provide progress reports, and ensure excellent service. Responsibilities include financial transactions and coordinating courtesy cars. A full UK Manual Driving Licence is required. The role offers a basic salary with uncapped bonuses, 23 days annual leave, and various employee benefits in a supportive and diverse environment.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Life assurance

Pension scheme

Health and well-being services

Discounted vehicle-leasing schemes

Qualifications

• Experienced Service Advisor with a full UK Manual Driving Licence.
• Strong customer service skills to liaise with customers and third parties.
• Ability to manage booking and financial transactions effectively.

Responsibilities

• Book customer cars for repair and prepare job cards.
• Provide progress reports and manage courtesy car allocations.
• Ensure excellent customer experience as the first point of contact.

Skills

Customer service

Communication

Organizational skills

Job description

A leading mobility services provider in Greater London is seeking an experienced Service Advisor. You will manage customer bookings, provide progress reports, and ensure excellent service. Responsibilities include financial transactions and coordinating courtesy cars. A full UK Manual Driving Licence is required. The role offers a basic salary with uncapped bonuses, 23 days annual leave, and various employee benefits in a supportive and diverse environment.