Senior Service Advisor – Auto Bodyshop

ZIGUP plc; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading automotive service provider in the UK seeks an experienced Service Advisor to enhance customer experience at their Mitcham branch. You will oversee bookings for vehicle repairs, manage courtesy car arrangements, and handle payment processes. The role requires excellent customer service skills and a full UK Manual Driving Licence. Employees can expect a salary of up to £35,000 plus bonuses, as well as extensive benefits including life assurance and a pension scheme.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Life assurance

Vehicle leasing schemes

Pension and share scheme

Retailer discounts and cashback deals

Well-being services

Financial Wellbeing app

Qualifications

• Experience in customer service roles, particularly within automotive services.
• Ability to manage financial transactions securely.
• Excellent communication skills to liaise with customers and team.

Responsibilities

• Book customer cars for repair and prepare job cards.
• Provide vehicle progress updates to customers.
• Arrange courtesy cars and handle payment transactions.

Skills

Customer service

Financial transaction management

Liaising with customers

Full UK Manual Driving Licence

Job description

A leading automotive service provider in the UK seeks an experienced Service Advisor to enhance customer experience at their Mitcham branch. You will oversee bookings for vehicle repairs, manage courtesy car arrangements, and handle payment processes. The role requires excellent customer service skills and a full UK Manual Driving Licence. Employees can expect a salary of up to £35,000 plus bonuses, as well as extensive benefits including life assurance and a pension scheme.