Senior Service Advisor – Auto Bodyshop

FMG Repair Services Limited; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading accident repair service provider in Greater London is looking for a Service Advisor to enhance customer experience at their Mitcham location. This role involves booking vehicles for repair, managing customer interactions, and handling financial transactions. The ideal candidate will possess excellent communication skills and a full UK manual driving licence. The position offers a competitive salary of up to £35,000 plus bonuses, and a range of attractive benefits, including generous leave and well-being services.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Free life assurance

Exclusive vehicle-leasing schemes

Pension and share scheme

Retailer discounts and cashback deals

Well-being services, including 24/7 GP

Financial Wellbeing app

Qualifications

• Experience as a Service Advisor in automotive services.
• Ability to manage customer interactions effectively.
• Attention to detail and ability to handle financial transactions.

Responsibilities

• Book customer cars for repair and provide progress reports.
• Manage job cards and arrange courtesy cars for customers.
• Liaise with customers and third parties to enhance experience.

Skills

Customer service

Communication

Organizational skills

Full UK manual driving licence

Job description

A leading accident repair service provider in Greater London is looking for a Service Advisor to enhance customer experience at their Mitcham location. This role involves booking vehicles for repair, managing customer interactions, and handling financial transactions. The ideal candidate will possess excellent communication skills and a full UK manual driving licence. The position offers a competitive salary of up to £35,000 plus bonuses, and a range of attractive benefits, including generous leave and well-being services.