Senior Service Advisor – Auto Bodyshop

ZIGUP plc; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading provider of integrated mobility solutions in Greater London is seeking an experienced Service Advisor to join their busy team. This role involves booking customer vehicles for repair, managing courtesy cars, and handling financial transactions. You will act as the first point of contact for customers, coordinating with bodyshop staff to ensure excellent service delivery. The ideal candidate has customer service experience and a full UK Manual Driving Licence. This position offers a salary of up to £35,000 plus commissions and benefits.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Life assurance

Vehicle leasing schemes

Pension and save-as-you-earn share scheme

Well-being services

Financial Wellbeing app

Qualifications

• Proven customer service experience in a repair or automotive setting.
• Ability to manage financial transactions accurately.
• Strong communication skills for customer interactions.

Responsibilities

• Book customer vehicles for repair and provide updates.
• Manage courtesy car allocations and financial transactions.
• Liaise between customers and bodyshop staff for excellent service.

Skills

Customer service skills

Financial transaction handling

Communication

Manual driving experience

Job description

A leading provider of integrated mobility solutions in Greater London is seeking an experienced Service Advisor to join their busy team. This role involves booking customer vehicles for repair, managing courtesy cars, and handling financial transactions. You will act as the first point of contact for customers, coordinating with bodyshop staff to ensure excellent service delivery. The ideal candidate has customer service experience and a full UK Manual Driving Licence. This position offers a salary of up to £35,000 plus commissions and benefits.