Senior Service Advisor – Auto Bodyshop

ZIGUP plc; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading accident repair provider in the UK is seeking an experienced Service Advisor. This role involves booking customer vehicles for repair, preparing job cards, and managing customer's vehicle progress reports. In addition, the advisor will handle financial transactions and liaise with customers to ensure excellent service delivery. The ideal candidate will have strong organizational skills and must hold a full UK manual driving licence. This position offers a competitive salary with the opportunity for bonuses.

Benefits

Uncapped monthly bonus scheme

23 days annual leave plus public holidays

Life assurance

Exclusive vehicle-leasing schemes

Pension and share scheme

Well-being services

Financial wellbeing app

Qualifications

• Experience in customer-facing roles is preferred.
• UK Manual Driving Licence is required.

Responsibilities

• Book customer cars for repairs and prepare job cards.
• Provide vehicle progress reports to customers.
• Manage financial transactions and insurance excess payments.

Skills

Customer service

Communication

Financial transaction handling

Organizational skills

Job description

A leading accident repair provider in the UK is seeking an experienced Service Advisor. This role involves booking customer vehicles for repair, preparing job cards, and managing customer's vehicle progress reports. In addition, the advisor will handle financial transactions and liaise with customers to ensure excellent service delivery. The ideal candidate will have strong organizational skills and must hold a full UK manual driving licence. This position offers a competitive salary with the opportunity for bonuses.