Senior Service Advisor – Auto Bodyshop

FMG Repair Services Limited; Greater London; On-site; GBP 30,000 - GBP 35,000; Full time

Job summary

A leading Accident and Collision Repair company in the UK is looking for an experienced Service Advisor in Mitcham. In this role, you will be the first point of contact for customers, managing bookings, job cards, and providing updates. You will also handle financial transactions while ensuring a top-notch customer experience. Competitive salary of up to £35,000 plus bonuses and excellent benefits are offered, including uncapped bonus schemes and generous annual leave. Join us and be part of our dynamic team!

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Life assurance

Vehicle-leasing schemes

Pension and share scheme

Retailer discounts and cashback deals

Well-being services

Financial Wellbeing app

Training and development opportunities

Qualifications

• Experience in customer service roles, ideally in automotive.
• Ability to manage multiple tasks and prioritize effectively.
• Strong attention to detail, especially in financial transactions.

Responsibilities

• Book customer vehicles in for repair and manage job cards.
• Provide vehicle progress reports and arrange courtesy cars.
• Handle financial transactions and ensure customer satisfaction.

Skills

Customer service

Communication

Financial transaction handling

Time management

Education

Full UK Manual Driving Licence

Job description

A leading Accident and Collision Repair company in the UK is looking for an experienced Service Advisor in Mitcham. In this role, you will be the first point of contact for customers, managing bookings, job cards, and providing updates. You will also handle financial transactions while ensuring a top-notch customer experience. Competitive salary of up to £35,000 plus bonuses and excellent benefits are offered, including uncapped bonus schemes and generous annual leave. Join us and be part of our dynamic team!