Senior Service Advisor – Auto Bodyshop

FMG Repair Services Limited; Greater London; On-site; GBP 35,000; Full time

Job summary

A leading Accident and Collision Repair company is seeking an experienced Service Advisor to join their busy team in Mitcham, UK. Responsibilities include booking customer vehicles for service, managing financial transactions, and ensuring a high level of customer experience. The ideal candidate will possess a full UK Manual Driving Licence and have strong communication and organizational skills. This role offers a competitive salary up to £35,000 plus bonus opportunities, alongside attractive benefits including annual leave, life assurance, and a pension scheme.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays and a birthday day off

Life assurance

Vehicle-leasing schemes

Pension and save-as-you-earn share scheme

Retailer discounts through Benefits App

Well-being services including mental health support

Financial Wellbeing app for managing pay

Qualifications

• Experience in a customer-facing role, preferably in automotive service.
• Ability to handle financial transactions with precision.
• Strong communication skills to liaise with customers and teams.

Responsibilities

• Book customer cars in for repair.
• Prepare job cards and provide progress reports.
• Allocate courtesy cars and manage financial transactions.

Skills

Customer service

Financial transaction handling

Communication

Organization

Education

Full UK Manual Driving Licence

Job description

A leading Accident and Collision Repair company is seeking an experienced Service Advisor to join their busy team in Mitcham, UK. Responsibilities include booking customer vehicles for service, managing financial transactions, and ensuring a high level of customer experience. The ideal candidate will possess a full UK Manual Driving Licence and have strong communication and organizational skills. This role offers a competitive salary up to £35,000 plus bonus opportunities, alongside attractive benefits including annual leave, life assurance, and a pension scheme.