Senior Service Advisor – Auto Bodyshop

FMG Repair Services Limited; Greater London; On-site; GBP 35,000; Full time

Job summary

A leading accident repair service provider is looking for an experienced Service Advisor to join their busy site in Mitcham, Greater London. In this role, you'll be responsible for managing customer bookings, providing updates on vehicle repairs, and ensuring an excellent customer experience. The position offers an annual salary of up to £35,000, plus bonuses, alongside a range of attractive benefits including life assurance and annual leave. Join a growing team and unlock your potential within a supportive and dynamic environment.

Benefits

Uncapped monthly bonus schemes

23 days annual leave + birthday off

Free life assurance

Exclusive vehicle-leasing schemes

Pension and share schemes

GP service and mental health support

Financial wellbeing app

Qualifications

• Experience in a customer-facing role, ideally as a Service Advisor.
• Proficient in handling financial transactions.
• Strong communication and interpersonal skills.

Responsibilities

• Book customer cars for repair and prepare job cards.
• Provide vehicle progress reports to customers.
• Allocate courtesy cars and manage payments.

Skills

Customer service skills

Full UK Manual Driving Licence

Financial transaction handling

Communication skills

Job description

A leading accident repair service provider is looking for an experienced Service Advisor to join their busy site in Mitcham, Greater London. In this role, you'll be responsible for managing customer bookings, providing updates on vehicle repairs, and ensuring an excellent customer experience. The position offers an annual salary of up to £35,000, plus bonuses, alongside a range of attractive benefits including life assurance and annual leave. Join a growing team and unlock your potential within a supportive and dynamic environment.