Senior Service Advisor – Auto Bodyshop

ZIGUP plc; Greater London; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading Accident and Collision Repair specialist in Mitcham is seeking an experienced Service Advisor to enhance customer experiences. As a Service Advisor, you will manage bookings, provide vehicle updates, and ensure effective communication with customers and third parties. The ideal candidate will have strong customer service skills, attention to detail, and a full UK Manual Driving Licence. This position offers a competitive salary up to £35,000 plus bonus, along with excellent benefits and professional growth opportunities.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Free life assurance

Pension and save-as-you-earn scheme

Well-being services including 24/7 GP

Financial Wellbeing app

Qualifications

• Experience as a Service Advisor or in a similar role.
• Full UK Manual Driving Licence is required.
• Strong customer service and communication skills.

Responsibilities

• Book customer cars in for repairs and prepare job cards.
• Provide vehicle progress reports to customers.
• Liaise with customers and third parties for an excellent experience.

Skills

Customer service

Communication

Organizational skills

Financial transaction handling

Job description

A leading Accident and Collision Repair specialist in Mitcham is seeking an experienced Service Advisor to enhance customer experiences. As a Service Advisor, you will manage bookings, provide vehicle updates, and ensure effective communication with customers and third parties. The ideal candidate will have strong customer service skills, attention to detail, and a full UK Manual Driving Licence. This position offers a competitive salary up to £35,000 plus bonus, along with excellent benefits and professional growth opportunities.