Senior IT Operations Manager – Multi-Site Europe

MetaCompliance Ltd; Derry/Londonderry; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading IT solutions provider in the UK is looking for an IT Manager to oversee operations across six European offices. This hybrid role requires managing the IT support team, ensuring the security of IT systems, and implementing best practices for IT compliance. The ideal candidate should have strong technical skills in Microsoft 365 and Azure AD and proven experience in a multi-site environment. The position offers comprehensive benefits, including generous annual leave, pension contributions, and private medical insurance.

Benefits

25-day annual leave allowance

Pension contribution up to 8%

Private medical insurance

Qualifications

• Experience managing IT operations in a multi-site environment of 150+ users.
• Strong technical skills in Microsoft 365, Azure AD, networking, and endpoint management.
• Hands-on experience with IT service desk and ticketing processes.

Responsibilities

• Manage IT support team ensuring high-quality service and issue resolution.
• Act as senior escalation point for complex technical incidents.
• Administer Microsoft 365, Azure AD, and related ecosystems.

Skills

Microsoft 365

Azure AD

Networking

Endpoint management

Windows/Mac troubleshooting

ITIL processes

Communication

People management

Education

Bachelor’s degree in Information Technology or Computer Science

ITIL certification

Job description

A leading IT solutions provider in the UK is looking for an IT Manager to oversee operations across six European offices. This hybrid role requires managing the IT support team, ensuring the security of IT systems, and implementing best practices for IT compliance. The ideal candidate should have strong technical skills in Microsoft 365 and Azure AD and proven experience in a multi-site environment. The position offers comprehensive benefits, including generous annual leave, pension contributions, and private medical insurance.