Edinburgh IT Operations Manager: Secure, AI‑Driven IT Leader

Storm ID Ltd; City of Edinburgh; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A digital transformation consultancy in Edinburgh is looking for an IT Operations Manager to oversee IT systems and security while enabling effective teamwork through Microsoft 365. This role blends technical expertise with governance and process improvement, aiming to enhance productivity and compliance. Ideal candidates should have solid experience in managing Microsoft 365, troubleshooting complex IT issues, and a proactive approach to IT operations. The position offers a flexible hybrid working environment.

Benefits

33 days of leave including bank holidays

Paid training and development

Performance related pay

Private medical insurance with BUPA

Qualifications

• Experience in administering Microsoft 365 applications like Exchange Online and Teams.
• Comfortable managing IT operations and security compliance.
• Understanding of ISO 27001 and Cyber Essentials Plus standards.

Responsibilities

• Administer Microsoft 365 tenant and manage user lifecycle.
• Ensure security compliance and maintain the IT helpdesk.
• Develop AI tool usage policies and maintain documentation.

Skills

Strong experience administering Microsoft 365

Experience with identity management

Ability to troubleshoot complex technical issues

Ability to write PowerShell or Python scripts

Experience with Power Platform

Tools

Microsoft 365

Entra ID

Intune

UniFi network infrastructure

Job description

A digital transformation consultancy in Edinburgh is looking for an IT Operations Manager to oversee IT systems and security while enabling effective teamwork through Microsoft 365. This role blends technical expertise with governance and process improvement, aiming to enhance productivity and compliance. Ideal candidates should have solid experience in managing Microsoft 365, troubleshooting complex IT issues, and a proactive approach to IT operations. The position offers a flexible hybrid working environment.