Technology Operations Manager - UK (Remote/Hybrid)

LanguageLine Solutions LLC; Greater London; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading provider in language access services is seeking a Technology Manager to oversee day-to-day tech operations across the UK. This role includes managing technology teams and vendor relationships, ensuring high service delivery standards, and compliance with ITIL practices. Ideal candidates will have over 4 years of experience in IT management and extensive knowledge of IT service operations. The position offers a flexible work environment with opportunities for professional growth.

Benefits

Flexible working hours

Opportunity for career advancement

Comprehensive health benefits

Qualifications

• 4+ years of experience in a Technology Manager, IT Manager, or equivalent.
• 3+ years of management experience.
• Strong background in IT service delivery and technology operations.

Responsibilities

• Owns day-to-day technology operations for the UK region.
• Leads and develops UK-based technology staff.
• Manages relationships with UK-based technology vendors.

Skills

IT service delivery

Technology operations

Leadership

Communication skills

ITIL practices

Education

Bachelor’s degree in Business, Operations Management, or related field

Job description

A leading provider in language access services is seeking a Technology Manager to oversee day-to-day tech operations across the UK. This role includes managing technology teams and vendor relationships, ensuring high service delivery standards, and compliance with ITIL practices. Ideal candidates will have over 4 years of experience in IT management and extensive knowledge of IT service operations. The position offers a flexible work environment with opportunities for professional growth.