IT Support Manager — Lead Tech Team & Strategy

Dcs Group; Banbury; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading FMCG distributor in Banbury is seeking an experienced IT Support Manager to lead a dynamic team. You will oversee IT operations, ensuring high-quality customer service and the development of internal IT procedures. Ideal candidates will have substantial experience managing IT support teams, strong technical skills in Microsoft 365 and Azure, and an understanding of cyber security standards. Join us to shape our technology strategy and contribute to our continued success.

Qualifications

• Proven experience managing and leading an IT support team.
• Proven experience in an IT service desk or support role.
• Hands-on experience with network administration.

Responsibilities

• Lead and manage the IT support team.
• Oversee day-to-day IT operations.
• Drive high-quality, user-centric customer service.

Skills

Managing IT support team

Technical knowledge of Microsoft 365

Windows & Linux environments

Excellent communication skills

Problem-solving skills

Tools

VM Ware

SQL

Microsoft Endpoint Manager

Job description

A leading FMCG distributor in Banbury is seeking an experienced IT Support Manager to lead a dynamic team. You will oversee IT operations, ensuring high-quality customer service and the development of internal IT procedures. Ideal candidates will have substantial experience managing IT support teams, strong technical skills in Microsoft 365 and Azure, and an understanding of cyber security standards. Join us to shape our technology strategy and contribute to our continued success.