In-House IT Manager: Own Global Ops & Security

Influencer Limited; Greater London; On-site; GBP 55,000 - GBP 75,000; Full time

Job summary

A global creator marketing agency is seeking an IT Manager to own IT operations and infrastructure across the EMEA and North America. This hands-on role involves transitioning from outsourced services, troubleshooting both remote and in-person IT issues, and ensuring systems are secure and compliant. The successful candidate will report directly to the Operations Director and have the autonomy to make impactful decisions. Benefits include private healthcare and 25 days of annual leave plus bank holidays.

Benefits

Private Healthcare through Vitality

Wellbeing support through Vitality

25 days of Annual Leave

Qualifications

• 5+ years in IT operations or helpdesk management.
• Strong experience with Mac and Windows systems.
• Familiarity with Google Workspace administration.

Responsibilities

• Provide IT support both remotely and on-site.
• Troubleshoot hardware and software issues.
• Maintain security and compliance across systems.
• Administer business-critical systems and tools.

Skills

IT operations

Google Workspace administration

Problem-solving

Cybersecurity awareness

Mac and Windows support

Service-oriented mindset

Tools

MDM platforms (Addigy, Jamf)

Adobe Creative Suite

Google Workspace

Job description

A global creator marketing agency is seeking an IT Manager to own IT operations and infrastructure across the EMEA and North America. This hands-on role involves transitioning from outsourced services, troubleshooting both remote and in-person IT issues, and ensuring systems are secure and compliant. The successful candidate will report directly to the Operations Director and have the autonomy to make impactful decisions. Benefits include private healthcare and 25 days of annual leave plus bank holidays.