IT Support Technician (1st/2nd Line) – Growth & Training

Reijsscooters; Ipswich; On-site; GBP 27,000 - GBP 34,000; Full time

Job summary

A managed service provider is seeking an IT Support Technician to join their team in Ipswich. This full-time position offers competitive pay and benefits including 20 days of holiday, and training for career development. You'll provide 1st and 2nd line IT support, assisting with IT projects and gaining exposure to servers and security solutions. A driving license and vehicle are essential. Embrace this chance to grow in a supportive and dynamic environment!

Benefits

Competitive salary

20 days paid holiday

Modern office and free parking

Career progression and skill development opportunities

Qualifications

• At least 1 year of experience in an IT-related role.
• Confident supporting Windows environments and Microsoft 365.
• Willing to learn and get involved in project work.

Responsibilities

• Provide 1st and 2nd line IT support via helpdesk and on-site visits.
• Diagnose and resolve issues across Windows desktop environments.
• Assist with IT projects, system upgrades, and deployments.
• Gain hands-on experience with servers, backups, and IT security.

Skills

Strong IT fundamentals

Proactive attitude

Problem-solving skills

Communication skills

Tools

Windows environments

Microsoft 365

Basic networking

Job description

A managed service provider is seeking an IT Support Technician to join their team in Ipswich. This full-time position offers competitive pay and benefits including 20 days of holiday, and training for career development. You'll provide 1st and 2nd line IT support, assisting with IT projects and gaining exposure to servers and security solutions. A driving license and vehicle are essential. Embrace this chance to grow in a supportive and dynamic environment!