Java Support Engineer – Reliability & Incident Response

Black6; Remote; GBP 40,000 - GBP 55,000; Full time

Job summary

A technology solutions company is seeking a Support Engineer to ensure the reliability and stability of its Java-based systems. You will diagnose production issues, collaborate with cross-functional teams, and focus on maintaining high performance. Ideal candidates have over two years of experience with Java and familiarity with SQL databases. This role emphasizes problem-solving without the pressure of feature delivery, making a significant impact on customer experience.

Qualifications

• 2+ years of commercial experience working with Java.
• Experience with relational/SQL and No-SQL databases.
• Clear written and verbal communication skills.

Responsibilities

• Investigate and resolve production issues across Java-based services.
• Diagnose application behavior using logs and metrics.
• Collaborate with Product, Data, and Customer teams.

Skills

Java

Debugging

SQL

No-SQL databases

Observability

Education

Bachelor’s degree in Computer Science or similar technical discipline

Tools

Spring Framework

Job description

A technology solutions company is seeking a Support Engineer to ensure the reliability and stability of its Java-based systems. You will diagnose production issues, collaborate with cross-functional teams, and focus on maintaining high performance. Ideal candidates have over two years of experience with Java and familiarity with SQL databases. This role emphasizes problem-solving without the pressure of feature delivery, making a significant impact on customer experience.