Remote Stability Engineer (Junior) - SaaS Troubleshooter

Orderly Limited; Remote; GBP 25,000 - GBP 28,000; Full time

Job summary

A tech company focused on supply chain solutions is seeking a Software Engineer for Support & Stability. You will work on real technical problems, utilize your SQL and coding skills, and have the opportunity to progress into a Senior Support Engineer role. This remote position requires a passion for solving complex issues and an ability to communicate effectively with customers. Join a team dedicated to reducing food waste while enhancing operational efficiency.

Benefits

Salary: £25,000–£28,000 based on experience

Fully remote work flexibility

Clear progression opportunities

Structured mentorship and onboarding

Modern technology stack

Flexible working hours

Impactful mission to reduce food waste

Qualifications

• Able to write SQL queries beyond SELECT *.
• Familiar with REST APIs and debugging integration issues.
• Experience in customer-facing or support roles is preferred.

Responsibilities

• Handle live customer incidents from report to resolution.
• Write SQL scripts to investigate and resolve data issues.
• Communicate technical complexity clearly to diverse audiences.

Skills

SQL

API knowledge

Problem-solving skills

Python

JavaScript

C#

Education

Degree in Computer Science or related field

Tools

Postman

Jira

Zendesk

Job description

A tech company focused on supply chain solutions is seeking a Software Engineer for Support & Stability. You will work on real technical problems, utilize your SQL and coding skills, and have the opportunity to progress into a Senior Support Engineer role. This remote position requires a passion for solving complex issues and an ability to communicate effectively with customers. Join a team dedicated to reducing food waste while enhancing operational efficiency.