Service Advisor: MOT & Service Concierge with Commission

Ray Chapman Motors; York and North Yorkshire; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A vehicle service company in York is seeking a Service Advisor to be the main point of contact for customers. You will manage bookings for MOT, service, and repairs, ensuring excellent communication and customer service. The ideal candidate will have immaculate presentation and the ability to work with Pinnacle DMS or similar systems. Full training will be provided, and you will have the opportunity to earn commissions on service plans.

Benefits

Commission for selling service plans

Full training provided

Qualifications

• Immaculate presentation skills are essential.
• Must have a valid UK Manual Driving licence.
• Experience in a service advisor role is preferred but not essential.

Responsibilities

• Be the first point of contact for customers booking their vehicles.
• Keep customers updated on the progress of their vehicle.
• Organise and hand over courtesy cars and explain the invoiced work.

Skills

Excellent communication skills

Customer service orientation

Computer literacy

Tools

Pinnacle DMS

Job description

A vehicle service company in York is seeking a Service Advisor to be the main point of contact for customers. You will manage bookings for MOT, service, and repairs, ensuring excellent communication and customer service. The ideal candidate will have immaculate presentation and the ability to work with Pinnacle DMS or similar systems. Full training will be provided, and you will have the opportunity to earn commissions on service plans.