Evening Veterinary Receptionist - Compassionate Pet Care

Southdown Veterinary Group; Chester; On-site; GBP 18,000 - GBP 21,000; Full time

Job summary

A veterinary practice in the UK is seeking an Out-of-Hours Veterinary Receptionist for their Chester location. This role involves managing client communications, scheduling appointments, processing payments, and providing emotional support to clients. The ideal candidate will have strong customer service skills and experience in a receptionist role, preferably within a veterinary context. A supportive team environment and competitive salary are offered as part of the package. Join us and make a difference in animal care!

Benefits

Generous annual leave

Staff discounts on services

Access to Employee Assistance Programme

Qualifications

• Previous experience as a Receptionist is required; a veterinary background is preferred.
• Ability to handle emotional situations with grace.
• Outstanding customer service skills.

Responsibilities

• Manage incoming calls and schedule appointments.
• Greet and register new clients warmly.
• Respond to queries through various communication channels.
• Process and manage insurance forms.
• Dispense medications as required.

Skills

Strong communication skills

Customer service skills

Resilience

Teamwork abilities

Proficiency in Microsoft Office

Job description

A veterinary practice in the UK is seeking an Out-of-Hours Veterinary Receptionist for their Chester location. This role involves managing client communications, scheduling appointments, processing payments, and providing emotional support to clients. The ideal candidate will have strong customer service skills and experience in a receptionist role, preferably within a veterinary context. A supportive team environment and competitive salary are offered as part of the package. Join us and make a difference in animal care!