Veterinary Receptionist — Front Desk & Client Care Pro

Kernow Vet Group; Norwich; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A local veterinary practice in Bungay is seeking a dedicated Receptionist to join their friendly team. The successful candidate will play a crucial role in welcoming clients, managing appointments, and ensuring smooth operations behind the scenes. This full-time position offers a competitive salary and generous employee benefits, including extensive annual leave and wellness initiatives. Ideal candidates will possess strong customer service skills, be organised, and have a passion for animals.

Benefits

6.6 weeks annual leave

Birthday leave added to holiday allowance

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Must be friendly and welcoming to clients and patients.
• Organised and capable of handling administrative tasks efficiently.
• Proficient in phone communication with professionalism.

Responsibilities

• Welcome clients and patients warmly.
• Answer phones and manage calls professionally.
• Book and reschedule appointments.
• Handle payments and dispense prescriptions.
• Maintain a clean and inviting reception area.

Skills

Customer service skills

Organisational skills

Communication skills

Interest in social media

Job description

A local veterinary practice in Bungay is seeking a dedicated Receptionist to join their friendly team. The successful candidate will play a crucial role in welcoming clients, managing appointments, and ensuring smooth operations behind the scenes. This full-time position offers a competitive salary and generous employee benefits, including extensive annual leave and wellness initiatives. Ideal candidates will possess strong customer service skills, be organised, and have a passion for animals.