Trading Services Specialist

AJ Bell plc; Manchester; Hybrid; GBP 28,000 - GBP 33,000; Full time

Job summary

A leading investment platform in Manchester is seeking a Dealing Services Agent to assist customers with deal execution, ensuring top-tier customer service. Ideal candidates should possess excellent communication skills and a minimum of 5 GCSEs including Maths and English. The role offers structured training, opportunities for professional growth, a starting salary of £28,100, and many employee benefits including a hybrid working model that emphasizes teamwork. Join a company dedicated to helping individuals manage their investments effortlessly.

Benefits

Starting salary at £28,100 per annum

25 days holiday increasing to 31 days with service

Pension schemes with matched contributions

Discretionary bonus scheme

Health Cash Plan by SimplyHealth

Discounted private healthcare scheme

Free on-site gym

Employee Assistance Programme

Enhanced parent leave

Personal development programmes

Qualifications

• Dealing experience is not essential but a keen interest in trading is beneficial.
• Demonstrate excellent customer service skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Support customers by phone, email and secure message.
• Place and execute deals ensuring high customer service standards.
• Answer a variety of queries in a timely and professional manner.

Skills

Excellent customer service skills

Polite and professional telephone manner

Strong communication skills

Competent with Microsoft Word, Excel and Outlook

Ability to work under pressure

Education

Minimum of 5 GCSE's grades 9-4 (A*-C) including Maths and English

Job description

A leading investment platform in Manchester is seeking a Dealing Services Agent to assist customers with deal execution, ensuring top-tier customer service. Ideal candidates should possess excellent communication skills and a minimum of 5 GCSEs including Maths and English. The role offers structured training, opportunities for professional growth, a starting salary of £28,100, and many employee benefits including a hybrid working model that emphasizes teamwork. Join a company dedicated to helping individuals manage their investments effortlessly.