Senior IT Support Analyst - Azure & 365 Specialist (Hybrid)

Peoplebank; Aberdeen City; Hybrid; GBP 30,000 - GBP 42,000; Full time

Job summary

A global food service leader is seeking an IT Support Analyst to manage and provide high-quality services across business lines. This role includes troubleshooting, application support, and project management with a focus on Azure and Office 365. Successful candidates will enjoy a fantastic hybrid working environment and opportunities for personal and career growth, alongside benefits like an annual bonus and wellness programs.

Benefits

Hybrid working environment

Career growth opportunities

Annual discretionary bonus

Private Medical Cash Plan

50% off food

Award-winning sustainability initiatives

Qualifications

• Experience in 2nd line IT support, some basic 3rd line experience preferred.
• Knowledge of Azure administration and deployment.
• Driving Licence required.

Responsibilities

• Troubleshooting and providing application support.
• Managing IT incidents and changes.
• Delivering optimization and improvements to IT services.

Skills

Excellent analytical skills

Communication skills

Inter-personal skills

Teamwork

Problem-solving

Change management

Education

Qualifications in ITIL framework

Tools

Office 365

Azure

Windows 10 & 11

SharePoint

Cisco Meraki

Job description

A global food service leader is seeking an IT Support Analyst to manage and provide high-quality services across business lines. This role includes troubleshooting, application support, and project management with a focus on Azure and Office 365. Successful candidates will enjoy a fantastic hybrid working environment and opportunities for personal and career growth, alongside benefits like an annual bonus and wellness programs.