Level 2 Customer Service Apprentice – Hands-on Training

Elliotts; Winchester; On-site; GBP 16,000; Full time

Job summary

A leading supplier in construction based in Winchester is seeking a full-time Customer Service Practitioner apprentice. The role includes learning about products, assisting customers both in-person and remotely, and providing accurate pricing. Ideal candidates should have strong communication skills and a desire to develop professionally. The apprenticeship offers extensive training and various employee benefits, including an annual profit share and 22 days of annual leave.

Benefits

Annual profit share scheme

22 days annual leave

24/7 wellbeing support

Unlimited training

Staff discounts

Christmas Hamper

Monthly Pizza on us

Company pension

Enhanced Maternity and Paternity pay

Qualifications

• Strong communication skills both verbal and written.
• Basic IT knowledge is useful but training will be provided.
• Adequate numeracy skills for pricing and quoting.
• Ability to look for solutions in challenges.

Responsibilities

• Learning about products and services for customers.
• Communicating with customers in person, over the phone, and by email.
• Provide accurate pricing and quotations.
• Assisting with invoicing and administrative tasks.
• Supporting stock control.
• Working with various departments.

Skills

Strong communication skills

Basic IT knowledge

Adequate Numeracy skills

Problem-solving abilities

Friendly and personable

Organizational skills

Attention to detail

Drive and passion

Responsibility

Education

4 GCSE’s or equivalent at grade A*-C

Job description

A leading supplier in construction based in Winchester is seeking a full-time Customer Service Practitioner apprentice. The role includes learning about products, assisting customers both in-person and remotely, and providing accurate pricing. Ideal candidates should have strong communication skills and a desire to develop professionally. The apprenticeship offers extensive training and various employee benefits, including an annual profit share and 22 days of annual leave.