Apprentice Customer Service Agent - Earn as You Learn (Daytime)

Breedon Group; North East; On-site; GBP 21,000 - GBP 24,000; Full time

Job summary

A leading construction materials group in the UK is seeking an Apprentice Customer Service Agent. In this role, you'll support a diverse customer base, handle orders over the phone, and ensure customer satisfaction. You will gain a Level 2 qualification in Customer Service while working in a collaborative environment. Benefits include a competitive salary, 25 days of leave, pension, and various employee benefits.

Benefits

Pension

25 days annual leave

Life Assurance

Share Saver Scheme

Employee benefits platform with discounts

Qualifications

• GCSE maths and English with a minimum grade 4 is required.
• An organised individual who enjoys variety will excel in this role.
• A positive attitude and proactive approach to customer satisfaction are essential.

Responsibilities

• Support in handling customer orders via phone.
• Proactively address customer queries and complaints.
• Keep customers updated with progress on their orders.

Skills

Organisational skills

Positive attitude

Communication skills

Education

GCSE maths and English with a minimum grade 4

Job description

A leading construction materials group in the UK is seeking an Apprentice Customer Service Agent. In this role, you'll support a diverse customer base, handle orders over the phone, and ensure customer satisfaction. You will gain a Level 2 qualification in Customer Service while working in a collaborative environment. Benefits include a competitive salary, 25 days of leave, pension, and various employee benefits.