Apprentice Customer Service Agent — Earn While You Learn

Breedon Group; Breedon on the Hill; On-site; GBP 21,000 - GBP 24,000; Full time

Job summary

A leading construction materials company is seeking an Apprentice Customer Service Agent at its Breedon Head Office. The role offers a unique opportunity to earn while learning with full support for the Level 2 and 3 customer service qualifications. Candidates will handle customer queries and ensure satisfaction through proactive service. The position features daytime hours with no weekends, a competitive salary, and various employee benefits, making it perfect for those who enjoy a dynamic work environment.

Benefits

Salary competitive for apprentices

Pension

25 days annual leave plus bank holidays

Life Assurance

Employee benefits platform

Broad learning opportunities

Qualifications

• Must have strong communication skills to deal with customer orders.
• Ability to maintain a proactive approach in handling queries.
• Enjoys a varied work environment without repetitive tasks.

Responsibilities

• Support customers with orders on the phone.
• Handle customer queries and complaints proactively.
• Ensure customer satisfaction and maintain communication.

Skills

Organisational skills

Positive attitude

Customer service

Education

GCSE maths and English with minimum grade 4

Job description

A leading construction materials company is seeking an Apprentice Customer Service Agent at its Breedon Head Office. The role offers a unique opportunity to earn while learning with full support for the Level 2 and 3 customer service qualifications. Candidates will handle customer queries and ensure satisfaction through proactive service. The position features daytime hours with no weekends, a competitive salary, and various employee benefits, making it perfect for those who enjoy a dynamic work environment.