Level 3 Customer Service Apprentice – Start Your Career

Farmfoods Ltd; Metropolitan Borough of Solihull; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A family retail business is hiring an Apprentice Customer Service Advisor to support daily operations in their busy customer service department. The role involves answering queries, responding to emails, and maintaining records. Ideal candidates will have excellent attention to detail, strong communication skills, and a positive attitude. The position offers a starting salary of £25,397 per annum, benefits, and opportunities for career progression.

Benefits

6 weeks holiday

15% staff discount

Free onsite car parking

Free refreshments in staff canteen

Staff benefits package

Qualifications

• Friendly and positive approach to work.
• Ability to work at a fast pace and under pressure.
• Reliable and a confident, people-focused individual.

Responsibilities

• Support the customer service team in daily operations.
• Answer telephone queries and emails from customers.
• Keep accurate records and report issues.

Skills

Attention to detail

Organisation skills

Communication skills

Microsoft Office proficiency

Job description

A family retail business is hiring an Apprentice Customer Service Advisor to support daily operations in their busy customer service department. The role involves answering queries, responding to emails, and maintaining records. Ideal candidates will have excellent attention to detail, strong communication skills, and a positive attitude. The position offers a starting salary of £25,397 per annum, benefits, and opportunities for career progression.