Customer Service Apprenticeship: Learn, Earn & Grow

Elliotts; Portsmouth; On-site; GBP 15,000 - GBP 19,000; Full time

Job summary

A leading building supply company in Portsmouth is seeking a full-time Customer Service Practitioner. The role involves learning about products, communicating with customers, providing accurate pricing, and assisting with administrative tasks. Candidates should have strong communication skills, basic IT knowledge, and a passion for customer service. This position offers a supportive apprenticeship program and numerous benefits such as annual leave and staff discounts.

Benefits

Annual profit share scheme

22 days annual leave

24/7 wellbeing support

Unlimited training

Staff discounts

Christmas Hamper

Monthly Pizza on us

Company pension

Enhanced Maternity and Paternity pay

Responsibilities

• Learn about products and services offered to customers.
• Communicate with customers face to face, via phone, and email.
• Provide accurate pricing and quotations on a range of products.
• Assist with invoicing and other administrative tasks.
• Support accurate stock control.
• Work closely with various departments.
• Adhere to Health & Safety regulations.

Skills

Strong communication skills

Basic IT knowledge

Adequate numeracy skills

Problem-solving attitude

Ability to work on initiative

Friendly and personable

Drive and passion

Highly organized

Value career development

Good sense of responsibility

Education

4 GCSE’s or equivalent at grade A*-C

Job description

A leading building supply company in Portsmouth is seeking a full-time Customer Service Practitioner. The role involves learning about products, communicating with customers, providing accurate pricing, and assisting with administrative tasks. Candidates should have strong communication skills, basic IT knowledge, and a passion for customer service. This position offers a supportive apprenticeship program and numerous benefits such as annual leave and staff discounts.