Front of House Team Leader

Stonegate Pub Company; City of Edinburgh; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading pub operator in Edinburgh is seeking a Front of House Team Leader to lead and motivate the team at Hanover Tap. This role involves ensuring smooth operations and providing a welcoming atmosphere for guests. Ideal candidates will possess strong leadership skills and have a keen focus on customer service. Additional benefits include a discount card and early access to wages. If you are passionate about hospitality and enjoy working in a vibrant environment, apply today!

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs and bars

Corporate discounted gym rates

Early access to earned wages

Qualifications

• Must be 18 or over due to alcohol sales responsibilities.
• Experience in a team leadership role preferable.
• Ability to create a welcoming environment for guests.

Responsibilities

• Lead and encourage the team to enhance guest experiences.
• Maintain smooth operations and consistency.
• Foster a warm and welcoming environment for guests.

Skills

Leadership

Customer service

Team motivation

Job description

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Hanover Tap.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. We are situated on Hanover St. in the city centre. The Hanover is an amazing craft pub with a great range of craft beer and craft cider! Our guests come in for our delicious lunch deals and take advantage of our 50% off cocktails! This is a local favourite!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Hanover Tap you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hanover Tap directly.