Front of House Team Leader

Social Squirrel; City of Edinburgh; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A well-known pub operator in the heart of Edinburgh is seeking an experienced Front of House Team Leader for Hanover Tap. This role requires leading and motivating the team to create amazing guest experiences. Candidates should have a strong background in hospitality, leadership skills, and a passion for customer service. The position offers various perks like discounts, benefits, and opportunities for career development. Applicants must be 18 or over due to the sale of alcohol.

Benefits

25% off food and drink

Online benefits portal and discounts

VIP entry to pubs

Hotel discounts

Flexible working

Gym discounts

Discounted dental insurance

Early access to wages

Award-winning development programs

Qualifications

• Proven experience in a leadership role within a hospitality environment.
• Ability to inspire and motivate a team.
• Strong communication skills and a passion for guest experiences.

Responsibilities

• Lead and motivate the front of house team.
• Ensure smooth operations and deliver exceptional guest experiences.
• Create a warm and welcoming atmosphere for guests.

Skills

Leadership

Motivating teams

Customer service

Job description

Location - Hanover Tap

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Hanover Tap.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. We are situated on Hanover St. in the city centre. The Hanover is an amazing craft pub with a great range of craft beer and craft cider! Our guests come in for our delicious lunch deals and take advantage of our 50% off cocktails! This is a local favourite!

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Hanover Tap you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hanover Tap directly.