Night Front Desk Supervisor – Guest Care Leader

Peoplebank; Bristol; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

An established hotel chain in Bristol is seeking a Night Supervisor to ensure guest safety and manage the front office team overnight. You will provide a warm and efficient welcome while overseeing critical nightly operations, including reporting and preparations for incoming guests. Ideal candidates will have hotel experience, a strong focus on customer service, and attention to detail. The position offers a salary of £13.98 per hour along with numerous perks such as training, discounts, and life insurance.

Benefits

28 days of holidays

Free meals on duty

Complimentary car park

50% discount when dining

Discounted hotel rates

Training for personal development

Cycle to work scheme

Discounts in selected stores

Company pension

Life Insurance

Qualifications

• Experience as a Night auditor/supervisor in a hotel environment is essential.
• Strong customer service skills and attention to detail are crucial.
• Ability to manage a front office team and oversee nightly operations.

Responsibilities

• Ensure safety and security of guests overnight.
• Manage front office team during night shifts.
• Complete nightly reports and prepare for next day's arrivals.

Skills

Attention to detail

Reliability

Customer focus

Job description

An established hotel chain in Bristol is seeking a Night Supervisor to ensure guest safety and manage the front office team overnight. You will provide a warm and efficient welcome while overseeing critical nightly operations, including reporting and preparations for incoming guests. Ideal candidates will have hotel experience, a strong focus on customer service, and attention to detail. The position offers a salary of £13.98 per hour along with numerous perks such as training, discounts, and life insurance.