Night Front Desk Supervisor - Guest Service Lead

Valor Hospitality Partners, LLC; Peterborough; On-site; GBP 26,000 - GBP 31,000; Full time

Job summary

A leading hotel management company in Peterborough is seeking a Night Supervisor to oversee front desk operations and assist with Night Audits. The ideal candidate should have a strong background in hotel reception and excellent communication skills. Flexibility is essential to adapt during shifts and prepare the hotel for the next day's operations. Competitive pay and a range of benefits including discounts and wellness programs are offered.

Benefits

Exclusive discounts for team members

Discounted stays for friends and family

Free meals while on duty

Healthcare Cash Plan options

Generous refer-a-friend bonuses

Qualifications

• Experience working in a branded hotel at the front of house.
• Ability to deliver brand standards consistently.
• Knowledge of hotel products and services.

Responsibilities

• Manage the front desk operations.
• Support the management team with Night Audit.
• Handle guest requests including room service.
• Prepare the hotel for the next day.

Skills

Strong background in hotel reception

Excellent communication skills

Flexibility in shift adaptation

Job description

A leading hotel management company in Peterborough is seeking a Night Supervisor to oversee front desk operations and assist with Night Audits. The ideal candidate should have a strong background in hotel reception and excellent communication skills. Flexibility is essential to adapt during shifts and prepare the hotel for the next day's operations. Competitive pay and a range of benefits including discounts and wellness programs are offered.