Night Front Desk Specialist – Guest Experience & Operations

Hilton Worldwide, Inc.; Woking; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A leading hospitality company in Woking is seeking a Night Receptionist to provide exceptional service and manage guest interactions during the night shift. The ideal candidate has experience in customer service, strong communication skills, and a commitment to delivering a high standard of service. This role offers an hourly rate of £12.67, along with numerous perks such as discounted hotel stays and personal development opportunities. Join our vibrant team where every job contributes to an unforgettable guest experience.

Benefits

Hourly rate of £12.67

Uniform provided and laundered

Free and healthy meals when on duty

Career growth programs

Team Member Travel Program

High street discounts

28 days holiday

Discounted dental and health cover

Encouraged green travel

Qualifications

• Previous experience in a customer-focused industry is essential.
• A positive attitude with good communication skills is required.
• Ability to work both independently and as part of a team is important.

Responsibilities

• Provide exceptional reception services from check-in to check-out.
• Maximize room occupancy and use up-selling techniques.
• Ensure compliance with security and health regulations.

Skills

Customer service

Communication skills

IT proficiency

Education

High school certificate or equivalent

Job description

A leading hospitality company in Woking is seeking a Night Receptionist to provide exceptional service and manage guest interactions during the night shift. The ideal candidate has experience in customer service, strong communication skills, and a commitment to delivering a high standard of service. This role offers an hourly rate of £12.67, along with numerous perks such as discounted hotel stays and personal development opportunities. Join our vibrant team where every job contributes to an unforgettable guest experience.