Night Front Desk Host: Welcoming, Flexible Hours

Edyn; Cambridge; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A rapidly growing hospitality brand is seeking a welcoming and organized Night Receptionist to ensure an exceptional guest experience. The role includes managing check-ins, responding to guest queries, and embodying the brand's values. Ideal candidates will have strong interpersonal skills and a knack for customer service. Benefits include a bonus scheme, flexible working options, and additional wellbeing perks. Join a community where you can truly be yourself at work.

Benefits

Bonus scheme

Holidays with the option to buy more

Employee Assistance Programme

Free nights in properties

Company sick pay

Pension plan

Qualifications

• Natural host with strong interpersonal skills.
• Ability to create a welcoming atmosphere for guests.
• Experience in managing guest queries and reservations.

Responsibilities

• Be the first point of contact for guests during their stay.
• Manage reservations and guest queries effectively.
• Inspire guests with information about local attractions.

Skills

Organisational skills

People skills

Customer service

Communication

Job description

A rapidly growing hospitality brand is seeking a welcoming and organized Night Receptionist to ensure an exceptional guest experience. The role includes managing check-ins, responding to guest queries, and embodying the brand's values. Ideal candidates will have strong interpersonal skills and a knack for customer service. Benefits include a bonus scheme, flexible working options, and additional wellbeing perks. Join a community where you can truly be yourself at work.