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Training and Field Service Technician CV-Library Training and Field Service Technician
Job summary
A healthcare solutions provider is seeking a Training and Field Service Technician to provide onsite installations and technical support across NHS hospitals in England and Wales. This position entails building strong relationships with healthcare professionals and offering training on patient safety technology. The role offers a competitive salary of £40,000 to £50,000 per annum, along with additional benefits such as a profit-sharing bonus scheme. National travel is required, and a clean driving license is a must.
Benefits
Qualifications
- Excellent communication and relationship-building skills essential for customer interaction.
- Practical, hands-on experience with IT systems and technical setups required.
- Full, clean UK driving licence necessary with a readiness to travel.
Responsibilities
- Deliver on-site installation and servicing of monitoring systems.
- Provide training to clinical staff on the use of technology.
- Nurture relationships with NHS Trusts across multiple wards.
- Conduct site visits and maintain compliance standards.
- Offer troubleshooting and technical support remotely and on-site.
Skills
Salary £40,000 – £50,000 per annum + Benefits + Profit Share Bonus Scheme.
Location: Field-based across England & Wales (HQ in the Midlands).
Are you passionate about making a real difference in healthcare while building strong professional relationships? Do you enjoy hands‑on technical work, problem solving, and supporting clinical teams to deliver the best patient care?
Our client, a leading provider of innovative Fall Prevention & Patient Monitoring solutions to NHS Trusts and healthcare organisations, is looking for a Training and Field Service Technician to join their growing UK team.
This is a unique role combining technical installation, clinical staff training, and service support — ensuring patient safety technology is seamlessly integrated and trusted across healthcare settings.
- Delivering on‑site installation, servicing, and rollout of monitoring systems across NHS hospitals and healthcare environments.
- Providing hands‑on training to clinical staff, enabling confident and effective use of the technology.
- Acting as a trusted partner to NHS Trusts: nurturing relationships, providing support, and encouraging adoption across multiple wards.
- Conducting system trials, audits, and scheduled site visits to maintain performance and compliance.
- Providing troubleshooting and technical support, both on‑site and remotely.
- Collaborating with the wider service and technical team to share insights and report on‑site findings.
- Customer‑focused with excellent communication and relationship‑building skills.
- Practical, hands‑on approach with good working knowledge of IT systems and technical setups.
- A full, clean UK driving licence and willingness to travel nationally (with occasional overnight stays).
- Previous experience working with the NHS or healthcare providers.
- Comfortable using hand and power tools.
- Prior experience in a field service, training, or technical support role.
- £40,000 – £50,000 per annum
- Profit Share Bonus Scheme — share in the company's growth and success
- Company van, phone, laptop, and uniform provided
- Full product and systems training provided
- The opportunity to play a vital role in supporting the NHS and improving patient safety
Hours: Monday – Friday, 07:30 – 16:30
Location: Field based with national travel (England & Wales), HQ in the Midlands
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.