10,000+

Technical jobs in United Kingdom

Technical Service Desk Leader | Hybrid & Growth Focus

Air IT Limited

Sandiacre
Hybrid
GBP 50,000 - 70,000
30+ days ago
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VP Product Technology (Product, Engineering, Design) London

RedCloud Technology, Ltd.

City of London
On-site
GBP 90,000 - 130,000
30+ days ago

CCTV Support Engineer — Remote Diagnostics & Global Travel

Johnson Controls

City of London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Senior Sales Copywriter

Amplience Amplience Ltd

Manchester
On-site
GBP 40,000 - 60,000
30+ days ago

CCTV Field Support Engineer – Global Travel

Johnson Controls

City of London
On-site
GBP 60,000 - 80,000
30+ days ago
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TBM Shift Manager (Tunnel Construction Project)

Protecnium

City of London
On-site
GBP 50,000 - 70,000
30+ days ago

Fusion Sales Account Executive - Named Accounts

Merantix Aicampus

City of London
On-site
GBP 60,000 - 80,000
30+ days ago

Principal OT Cyber Security Consultant - Electricity Transmission and Distribution

Jacobs Technology Inc.

United Kingdom
Hybrid
GBP 70,000 - 90,000
30+ days ago
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Senior Technical Learning Coordinator & Apprenticeship Manager

Bombardier Transportation GmbH

Westerham
On-site
GBP 45,000 - 60,000
30+ days ago

AI engineer

Diligent AI LTD

City of London
On-site
GBP 40,000 - 55,000
30+ days ago

Fire Alarm Engineer

Chubb Fire & Security Ltd.

Glasgow
On-site
GBP 42,000 - 50,000
30+ days ago

Automotive Training Specialist - Hybrid (Edinburgh)

Msx International

City of Edinburgh
Hybrid
GBP 35,000 - 45,000
30+ days ago

Reward Manager - 12 month FTC

LGT Group

City of London
On-site
GBP 60,000 - 80,000
30+ days ago

Senior Java Developer

Elavon Inc.

City of London
Hybrid
GBP 100,000 - 125,000
30+ days ago

Senior Azure Data Engineer

Brompton Bicycle Limited

Greenford
On-site
GBP 60,000 - 80,000
30+ days ago

Salesforce Senior Architect - Flexible Schedule and Impact

Sapient

City of London
On-site
GBP 70,000 - 90,000
30+ days ago

Associate/Associate Director Sustainability Consultant (Building Services)

WSP Global Inc.

City of London
Hybrid
GBP 150,000 - 200,000
30+ days ago

Design Engineer - Interfaces (HVDC)

SSE plc

Aberdeen City
On-site
GBP 50,000 - 65,000
30+ days ago

Implementation Manager (EMEA)

Black6

United Kingdom
Remote
GBP 40,000 - 60,000
30+ days ago

Radiation Protection Advisor

Nuvia Group

United Kingdom
On-site
GBP 45,000 - 60,000
30+ days ago

US/UK Manager/Senior Manager

Chorus

City of London
Hybrid
GBP 60,000 - 80,000
30+ days ago

FUNCTIONAL CONSULTANT

Camstgroup

City of London
Hybrid
GBP 50,000 - 70,000
30+ days ago

Service Manager

Nordcloud group

Leicester
Hybrid
GBP 60,000 - 80,000
30+ days ago

Senior Engineer / Associate

Malcolm Hollis LLP.

City of London
On-site
GBP 50,000 - 70,000
30+ days ago

Operations Change Specialist

The Ardonagh Group

United Kingdom
On-site
GBP 45,000 - 60,000
30+ days ago

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Technical Service Desk Leader | Hybrid & Growth Focus
Air IT Limited
Sandiacre
Hybrid
GBP 50,000 - 70,000
Full time
30+ days ago

Job summary

A technology service provider in the UK is seeking a Technical Service Desk Manager to lead their newly established 3rd line team. This pivotal role combines service desk management with strategic leadership, focusing on technical development and continuous improvement. The ideal candidate will have proven experience in managing technical service desks, a strong understanding of ITIL principles, and excellent communication and leadership skills. The position offers hybrid working options and extensive professional growth opportunities.

Benefits

Hybrid working options
25 days annual leave plus bank holidays
Ongoing learning and development opportunities
Cycle to work scheme
Enhanced family leave
Celebration day
Salary sacrifice pension
2 paid volunteer days
Company social events and competitions
Discount and Cashback Scheme
Group Income Protection
Life Insurance
EAP and Virtual GP Service

Qualifications

  • Proven experience managing a technical service desk or support function.
  • Strong understanding of ITIL principles and service management best practices.
  • Experience in technical training, mentoring, or team development.

Responsibilities

  • Lead and manage the 3rd line team, ensuring alignment with strategic goals.
  • Monitor and improve incident resolution times and escalation rates.
  • Coordinate skills assessments, role mapping, and tower alignment.

Skills

Technical service desk management
ITIL principles
Communication skills
Leadership skills

Education

Certifications in Skills Streams

Tools

Certification tracking tools
Job description
A technology service provider in the UK is seeking a Technical Service Desk Manager to lead their newly established 3rd line team. This pivotal role combines service desk management with strategic leadership, focusing on technical development and continuous improvement. The ideal candidate will have proven experience in managing technical service desks, a strong understanding of ITIL principles, and excellent communication and leadership skills. The position offers hybrid working options and extensive professional growth opportunities.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.